A Message From The Owner, James T. Markey
Hi, I'm James, proud Owner of James T. Markey Home Remodeling LLC. Before getting started in the remodeling business, I worked for a roofer and saw the potential in the industry. I started handing out flyers, door to door, with the help of my wife and siblings for my own jobs. I offered excellent pricing, warranty and delivered on my promises. The work was exceptional and I oversaw the jobs myself as well as doing most of the jobs. As my customer base grew with happy clients word of mouth spread and calls started coming in. I had a little office in the basement and the original number was our home landline. Never knowing whether it was a friend, family member, or a business call, we would always answer our home phone, 'Hello Markey Home Remodeling'. We still have that original number today which rings to our office in Bridgewater. As we got busier I had saved enough to buy a storefront in Manville. That’s when business really took off. I moved down the block to a bigger store and bought a warehouse in Manville to store the trucks and materials. After 3 floods I decided to move out of Manville and into Bridgewater, which is our current location.
We have always put the customer first. I put my name on my business, so reputation was very important to me. I wouldn’t want to be at my son’s little league game and have people talking about me in a negative way. I am active in the community by being a volunteer fireman. I always offer customers products that I would put in my own home. I never want to sell cheap products just to make a larger profit. I want to be able to sleep at night knowing I’m conducting a good, honest business. I've been in business for over 30 years. Some companies claim over 25 years of experience; I actually have been in business for over 30 years. My oldest son is getting very involved in the company; he has a family now, so the success of the company's future is very important. That is great because as our customer demographic gets younger, they can feel comfortable doing business with a company that is going to be around. I never wanted to grow into a super company. I like the size we have sustained over the years because I’m able to have strict quality control over each job. If there is ever an issue, the customer isn’t just a number. Everyone at the company knows about it and is working to get it corrected. The best way they can help is to tell friends and family all about us and how satisfied they are with our work.
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